Sales Policy

Effective Date: December 30, 2024

At Hirax, we are committed to providing a seamless shopping experience for all our customers. This Sales Policy outlines the terms and conditions for purchases made through our website.

1. Pricing

  • All prices displayed on our website are in USD and are subject to change without prior notice.
  • Prices do not include taxes, shipping fees, or customs duties (if applicable), which will be calculated at checkout.

2. Order Acceptance

  • Once an order is placed, you will receive an email confirmation with the details of your purchase.
  • We reserve the right to cancel or refuse any order due to pricing errors, availability issues, or suspicion of fraudulent activity.

3. Payment

  • We accept major payment methods, including credit cards, debit cards, and other secure online payment options.
  • Payments must be made in full at the time of purchase.

4. Shipping

  • Orders are typically processed within 1–3 business days and shipped to the address provided at checkout.
  • Shipping costs and estimated delivery times will be displayed at checkout.
  • Hirax is not responsible for delays caused by shipping carriers or customs clearance for international orders.

5. Product Availability

  • Product availability is subject to change without notice.
  • In case an item is out of stock after your order is placed, we will notify you immediately and offer a refund or an alternative product.

6. Cancellations

  • Orders can be canceled within 24 hours of purchase by contacting our customer service team.
  • Once the order has been processed or shipped, cancellations are no longer possible.

7. Warranty

  • We stand by the quality of our products and offer a limited warranty for manufacturing defects.
  • The warranty period and terms vary by product; please refer to individual product descriptions for details.

8. Returns and Refunds
For information on returns and refunds, please refer to our Refund and Returns Policy.

9. Customer Support
If you have any questions or concerns about your purchase, our customer service team is here to assist you:

  • Email: info@hirax.site
  • Phone: (989) 382-8168
  • Address: 18662 Oxbow Dr, Barryton, Michigan (MI), 49305

10. Changes to This Policy
Hirax reserves the right to update this Sales Policy at any time without prior notice. Please review this page periodically for updates.

Thank you for choosing Hirax. We value your business and look forward to serving you!